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Xtra Limited (trading as Xtra) is New
Zealand's largest Internet service provider. It is a division of Telecom
New Zealand.
Some of Xtra's competitors claim that this relationship gives Xtra an
unfair advantage over its competitors. In particular, Telecom NZ offers
an ADSL service which is supposed to be available on equal wholesale
terms to all ISPs, but some claim that Xtra continues to enjoy
preferential treatment with its ADSL offerings, especially when it comes
to time-frames given for connecting new customers.
Despite being New Zealand's largest ISP, Xtra repeatedly ranks lowest in
surveys performed by the Consumers' Institute of New Zealand. It's
broadband offerings are also widely considered to compare badly with
prices and performances found in other developed nations. There has been
recent political activism calling for regulation against Telecom NZ for
not meeting promises for improvement and for not providing NZ's internet
broadband needs. After being pressured from the Government, Xtra relesed
new packages advertising "faster, cheaper internet". The buyer should
also note that the comma between "faster" and "cheaper" means they offer
"faster" or "cheaper" internet, but not both.

Its homepage is branded XtraMSN, after a merger of its xtra.co.nz and
Microsoft New Zealand's msn.co.nz homepage in 2002. It is the default
Windows Internet Explorer homepage in New Zealand, something it
inherited off the MSN homepage. Many NZ versions of MSN services are
also cobranded (eg Hotmail).
External links Xtra
Source:
http://en.wikipedia.org/wiki/Xtra_(ISP) |